Privacy policy

Last updated: July 8, 2026

Arbie Style manages this store and website, along with the related information, content, features, tools, products, and services made available to you as part of your shopping experience (the "Services"). Arbie Style is powered by Shopify, which helps us provide these Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, access, make a purchase, complete another transaction through the Services, or otherwise communicate with us. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to how your personal information is collected, processed, and disclosed.

Please review this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies you or another person, or that can reasonably be connected to you or another person. Personal information does not include anonymous or de-identified information that cannot reasonably be used to identify or be linked back to you. Depending on how you interact with the Services, where you are located, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences based on that information:

  • Contact details such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information such as credit card, debit card, financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
  • Account information such as your username, password, security questions, preferences, and account settings.
  • Transaction information including products you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with us including the information you provide when contacting us, such as when submitting a customer support inquiry.
  • Device information including details about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information about how you interact with, browse, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, contact us, or otherwise provide your personal information;
  • Automatically through the Services from your device when you use our products or services or visit our website, including through cookies and similar technologies;
  • From our service providers when we work with them to support certain technology or when they collect or process personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you engage with us and which Services you use, we may use your personal information for the purposes below:

  • Provide, Tailor, and Improve the Services. We use your personal information to deliver the Services to you, including to perform our contract with you, process payments, fulfill orders, remember your preferences and products of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, support returns and exchanges, allow you to post reviews, and provide a more personalized shopping experience, such as recommending products based on your purchases. We may also use this information to tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional messages by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites. These may be based on products you have previously purchased, added to your cart, or your other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or respond to potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you register an account and use the Services, you are responsible for keeping your login details secure. We strongly recommend that you do not share your username, password, or other access information with anyone.
  • Communicating with You. We use your personal information to provide customer support, respond to your inquiries, deliver effective service, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable laws, respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. These situations may include:

  • With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners who help us provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will handle your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you for targeted advertising or marketing based on your online activity across different merchants and websites.
  • When you instruct us, request that we do so, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you provide through the Services will be transferred to and shared with Shopify, as well as third parties that may be located in countries other than your country of residence, in order to provide and improve the Services. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that use data and information collected from your interactions with our Store, along with your interactions with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these situations, Shopify is responsible for processing your personal information, including responding to requests you make to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights available to you, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may include links to websites or online platforms operated by third parties. If you access websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as their terms and conditions. We are not responsible for, and do not guarantee, the privacy or security practices of those websites, including the accuracy, completeness, or reliability of any information available on them. Information you provide in public or semi-public areas, including information shared on third-party social networking platforms, may be visible to other users of the Services and/or users of those third-party platforms, and may be used by us or by third parties without limitation. Including such links does not, by itself, mean that we endorse the content, owners, or operators of those platforms, except as otherwise disclosed through the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided personal information to us, you may contact us using the details below to request deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information, as those terms are defined under applicable law, of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is completely secure or impenetrable, and we cannot guarantee absolute security. Information you send to us may also not be secure while in transit. We recommend that you avoid using unsecured channels to send sensitive or confidential information to us.

The length of time we retain your personal information depends on several factors, including whether the information is needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request where permitted by law.

  • Right to Access / Know. You may have the right to request access to the personal information we hold about you.
  • Right to Delete. You may have the right to ask us to delete personal information we maintain about you.
  • Right to Correct. You may have the right to request correction of inaccurate personal information we maintain about you.
  • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.
  • Managing Communication Preferences. We may send promotional emails to you, and you can opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send non-promotional emails, such as emails related to your account or orders.

If you reside in the UK or European Economic Area, and subject to any exceptions and limitations under local law, you may also have the following rights in addition to those listed above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of your personal information for certain purposes.
  • Withdrawal of Consent: Where we process your personal information based on consent, you have the right to withdraw that consent. Withdrawing consent will not affect the lawfulness of any processing carried out based on your consent before it was withdrawn.

You may exercise any of these rights where indicated through the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Before processing your request, we may need to verify your identity, as permitted or required by applicable law. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf. Before accepting a request from an agent, we will require proof that you have authorized the agent to act for you, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the information below, or to submit your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the UK, where applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will publish the updated Privacy Policy on this website, update the "Last updated" date, and provide notice where required by applicable law.

Business & Contact Information

Arbie Style
Ecom Advisers Limited
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Company number: 15747118

Email: support@arbiestyle.com

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM MST

Note: Our dedicated support team typically responds to all inquiries within 24 hours.